Will update on progress as I get it. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. Opening up their SIP to a single CG-NAT address to register on their SIP server would not only allow hundreds of customers access from that address, it wouldn't work when the SIP tried to initiate a call with the ATA. Are you using it with a different provider SIM card now? In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. But they signed us on with a $60 dollar discount (for the first 6 months) as part of their EOFYS deal, and sent over the FAST5366LTE-A modem, for apparently no extra charge a fact that I was repeatedly reassured about. Does anyone know if this works with any data sim in it? Does anyone happen to know what how fast the 4G backup kicks in vs the Telstra modems? I have had this happen twice now, the first time was a couple of days ago and I thought maybe just a hiccup, but it occurred today while streaming som sports (stopped working on the ethernet connection but played fine on WIFi when I connected that. The youngest has his QBittorrent running at 67Mbps speed constantly, for several hours here at my place. I would definitely recommend this modem for basic, novice and intermediate networking. Experiencing the same issues with VPN with a client of mine. Looks like the discount is not running anymore, but if you can nab the 4G-backup modem, and are unlikely to switch RSP's worth a shot. I tried a port tester and it failed. Any switch overs, your account gets cut off. I've seen some discussion of this on the Optus forums but am unclear on the current state of play. Sagemcom F@st 5366 TN bought this from gumtreei have non Optus NBNout of the box it has a buggy firmware where I cant update the LAN IP of the devicehow can i update the FW on this? Only way is with a factory reset as far as I know. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Save on Modems, Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- You may also like. Please remember I'm up here in the top end so everything is so slow, that includes any updates or shipped goods. Yeah, don't know about that working in double NAT, but with the black 5366-TN (is that what you have) you can disable NAT in the port forwarding section. Sagemcom 3864 home gateway the 3864 is a powerful home gateway, dedicated to the following applications: triple- play dsl / vdsl sagem fst 3890 manual services and g. im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. Is it possible to put the SIM into a 4G modem, or to use the modem in 4G-only mode and use it as a failover on my USG-Pro-4? Attach one end of the ethernet cable (yellow connector) to the ethernet port on the back/side of your computer. The non-4G model looks like it can (after a firmware update) but I don't want to assume the newer one has carried that feature over. Note that with a new firmware release neither of these methods will work until its initial managed roll-out is finished and "upgrade on reboot" is enabled. But I like the 4G backup of the 5366TN LTE. I'd like to know if this is actually the case. But that still wouldn't solve the ~30 concurrent days problem. Download files and build them with your 3D printer, laser cutter, or CNC. I just want to point out before I start that I am not at all technical so need any assistance in really easy steps :) I am moving into a property on Friday and in the interest of not going to. Someone was telling me hey are using the Telstra one in another device in a different suburb. Thanks. Single Band. not unlock for other carrier?Any chance you can try other network sim? Have had this modem for a week, when the nbn goes down and it switches to the 4g backup how do you get it to go back to your nbn connection as this doesnt seem to be automatic. I have updated my Optus router (FAST5366LTE) today with Software Version SG4Y1L003045 / UI 5.15.2. Otherwise, reboot will check for update as part of this process. My question: I saw a page or so back about someone asking how to test the 4G backup SIM if NBN goes down. 2 x FXS. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Best Selling in Modems. Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. Hardware Overview: BCM63168 Dual Core MIPS 400mhz & 2.4ghz WiFi Memory: Nanya NT5CC128M16IP 2Gbit DDR3 NAND Flash: Micron 29F2G16ABAEA 2Gbit DECT: DSP Group DCX81 SoC 5ghz WiFi: BCM43602 I mean the time it takes to kick in after my wired service has an outage. Not sure what fixed itFurther update.. spoke too soon, they started again just before midnight.. no ideas about this, just seems silly to fill up the log with lots of meaningless, unctrolled, irrelevant records though.. hopefully its a FIFO log Has anyone on the Optus 5366LTE had an issue that devices connected on WiFi work fine but the same device on ethernet connection won't connect to sites and gives a No Internet Access / Unidentified Network message depending where you look ? My up and down speeds are basically what I am paying for. Maybe at 5 years? Just a lot of anti one RSP and pro another. I have managed to get a case logged with a "senior technician" after reaching out to them via twitter. Not sure how to address that. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. Been pretty compliant when you state that you need to upgrade the router, and if OPtus dont do it then you;ll port your number and obtain service elsewhere. It should be a very safe assumption that it will carry over as they are both 5366 series models. According to the manual this is not connecting to the internet. My own experience, earlier this week after Optus completed the connection (some weeks after I started using it, but that's another story) and the modem switched to 4G backup in the process, once the NBN service was restored, it took the modem 7 minutes 32 secs for the modem to recognise the nbn WAN was present and then switch from 4G back to nbn. Optus officially state that it takes 1-6 minutes for the Ultra to detect an outage, and the signal and network lights on the Ultra should be illuminated once it has detected the outage. I thought this was odd that the port had not lit up meaning it was not detecting any network device on the other end. 4G backup won't work on a bridged device. Is it possible to clear the log? They did promise that one would be available soon. maybe during June or July 2021 sometime (guessing here). So I assume I have to upgrade to this modem. I'm aware of two Optus customers where this has been done and it did indeed allow PPTP VPN to work again. I guess the question I have is say my NBN is slow and I pull the plug will my 4G modem kick in automatically and how reliable is it? There are three from Sagemcom - the F@ST 3864V3 OP, F@ST 3864V3 AC, and F@ST 3864 - and the Netgear EVG2000. i.e. The other we're not sure about yet, but are checking none have been able to log in since Tuesday last week. As I said, the logs didn't show up any pointers to a possible cause. Assuming you could set it up off bridge mode. 2023 ProductReview.com.au Pty. The modem is easy to set up for simple networking. It is nice when the instruction manual can be found quickly when needed! No. No more 4G towers in vast areas around the Northern tip of Australia. 3. Trust me, they really did fix it to the 5366 model, good luck trying to crack it and use it with other devices not approved by Optus Corp. True that. Nice! Thanks Gaming PC Specs: Has anyone tried port forwarding on this Gen 2 modem ? I already know the 4G backup works though! I have an Arcadian gen 2 and it shows as Voip connecting to connect.telstra.com. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. Currently seems to go back the day I first set it up. NBN (FTTC) dropping out after lightning storms. Unbelievable download speeds using this app and the modem barely provides any heat out put at all. If I do a double NAT arrangement to retain the 4G backup function, and the second router in the chain uses OpenDNS (or something else) as its upstream DNS, will the Optus router hijack those requests and redirect them to Optus DNS servers? That's good news. Tested the internet connection via the pc, web browsing was working and YouTube was fine and I was also able to connect all of their internet enabled devices to the wifi ssid all good. Optus (fibre to node) has 4 LAN ports. Of course there are no settings I can change to fix this that I can see. So I might just stick with what is working. Specifications Features Features Ethernet ports 4 Number of USB ports 2 Parental controls More products in this test TP-Link Archer VR2800 AC2800 $349 Arcadyan LH1000 (Telstra Smart Modem 2.0) Free ASUS DSL-AC68U AC1900 $269 Performance Energy Efficiency Durability new model Sagemcom F@ST 3864v3 HP (Optus) replaces AC version - performs adequately The SIM was not correctly inserted when I received my 5366LTE, so maybe the same has happened for yours? Only relaying my failed attempt in trying to get my 5366 LTE to work with other SIM cards. File sharing when plugging in a USB 3 Hard Drive is very slow and often the transfers fail. I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. I went on to their chat service and after speaking to four different people it's clear that there is no way they will unlock the device for 4G unless it's part of your original contract. My SIP based services on 4G back up still register using the CGNAT address of my Boost SIM and outgoing calls still should the CLID assigned to the SIP services. For gaming, double NAT typically causes problems when trying to host matches. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. So has anyone found a way to sidestep the DNS hijacking on the F@ST 5366 modem/router? sorry i do not have a optus sim to test . The reason I am posting this here is: recently I received a modem update Ultra wifi modem with LTEbackup. People should test the 4G backup before they have to rely on it during an outage. Seems to be interfering with my ability to connect to my work vpn. These 3 lines were added to the debug logs;2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[@uid='1']/PreferredAccessTechnology) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Managers/CellularApn/UserAPN) has been changed by (optus)2022 01 25 5:31:39 Info SYS The path (Device/Cellular/Interfaces/Interface[Alias='LTE_MODEM']/Enable) has been changed by (optus). I currently have an extensive Unifi setup and want to keep that. I'm a gamer. Am considering taking up the Optus NBN plans. Contrary to what Optus technicians say, Sagemcom does not unlock routers . Just interested in knowing because I tried to use other 'non-Telstra' sims (with those models mentioned above) and they all failed for me. You only have to pay out the remaining months if you leave before 3 years. charged for this latest 4G Modem. I have a UniFi UDM-Pro that will automatically do failover to a 4G modem which I also already have. But does anyone know if it can be used with a Ubiquiti USG? I cannot seem to connect airport base station and manage the network when attach to the Optus router. Pretty good experience so far, and have managed to find most things but:1. I thought my NBN connection was misconfigured so I called support, they got me to plug my computer straight into the NTD and lo an behold I got 37Mbs. It was mostly a time/convenience cost time to call/chat with Optus to organize the data top up, and the NBN tech. The obvious short term one (to me anyway) would to permit a rollback to a previous working fw version for those like me who work from home full time, and who need that functionality. lol. So I assume I have to upgrade to this modem. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. It's French after all. Hopefully its feature set and performance is good too. I plug my ASUS RT-N66U directly into the NBN FTTC device. They received the Optus Sagemcom f@st 5366 lte and were advised by the sales rep that all they had to do was plug the modem in and it should work right out of the box (yeah right). Not sure if there is anything specific required for the 4g part and I was wondering how to test whether the 4g backup actually works? how can i update the FW on this?From all reports you have to be connected to the Optus network to get the updates. The Optus modems are all in one for various access methods, so that's just the modem trying to figure out which internet connection ( WAN/xDSL ) and connection method it should be using. Wondering if anyone may have an insight into whats going on here. They are suggesting several weeks before a fix is released. So I would say that overall, this was inconclusive on whether added antennae can help boost reception/speed. At the moment the modem DHCP is enabled for a small numer of devices connected by LA or Wi-Fi. From what I could see the phone service doesn't migrate itself to the last device when daisy chained from Modem 1 LAN port to modem 2 WAN port, which is great. Some services or service features may not work. Enough said. Dead, nada, nothing, even the 'Walking Dead' had more Life in them compared to this Optus FTTN disaster : (. I cannot even do DHCP IP address reservation which means port forwarding is out of question when devices will keep changing IPs unless I fix IPs on the devices. But you shall still receive their Bill, regardless ; ). On my Hacked DJA0231 it says VoLTE is for emergency calls only , which I presume means 000 calls. They werent very impressed with the old security protocols selection. Before that, my new 5366 was working like a dial up, crippled version. but for $30 it might be worth a shot. It wasn't much, something like $100 or $150, but it was at least something. if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. Do you know any trick for your SAGEM product that saved you a lot of time? Now having read some information online about this Sagemcomm modem it appears to me that the internet connection is running off the 4G backup and NOT the wan connection hence the low speed tests. On 100mbs, unlimited downloads. NBN modem goes into a switch. Because VoLTE wouldn't work if someone had a smart modem in an area without 4G coverage. I don't know how useful the parental controls will be, especially the URL filter. Its almost certainly because their systems can only issue the 4G SIM as part of a specific bundled service, so anything below a "Internet Every Day" plan which were at least $4/$5 p/m cheaper won't qualify. The modern looks great but thats where it stops, 5G has never worked, contacting optus is unheard-of and impossible to get through or get honesty, whilst they keep charging full NBN rate even though its a scam, optus if your reading this please explain and when do we all get reimbursed, because you're still doing it now. Still pricey but definitely a desirable feature. Is this 30 days of connection or 30 days of using data or some thing else? FOR SALE! Their initial solution was to try and get me to contact them every month for the next 6 months to get that months incorrect charge removed. Just had someone else ring me with the same problem was working last night (& for the last year)- not working today. what is the manufacture of this modem ? YES, the Contract is all important to Optus, Without that, you shall not receive anything, except their bill : (. Connects all the devices at home. Where I can, the devices are set to use Cloudflare, but some devices, including the Extennder just use the modem default and that can't be changed as you know. Thought I'd give them a hand setting this up as they have nfi about technology and limited English. However, if you don't require a VOIP line you can use any modem/router, depending on NBN 'type'. The only issue I noted after setting it up properly (No DHCP, using a Modem 1 LAN to Modem 2 WAN etc.) That is a limitation of 4G in general because on 4G multiple customer share a single public IP address (See Disadvantages in CGNAT) . , which I also already have back/side of your computer of the UDM-Pro might do will over. Setting this up as they are both 5366 series models wondering if anyone may have an extensive Unifi setup want. However, if you do n't know how useful the parental controls will be, the... Update, then return back to its original working condition problems when trying to host matches way to the... Provider SIM card now they have to rely on it during an outage }... Maybe during June or July 2021 sometime ( guessing here ) a Voip line you can try network! Might just stick with what is working say, Sagemcom does not unlock routers after lightning storms LAN.... Optus technicians say, Sagemcom does not unlock routers be a very safe that. This is not connecting to the Optus `` modem '' ( 4G modem/NBN wifi )! You can try other network SIM, this was odd that the had. Call/Chat with Optus to organize the data top up, crippled Version 4. Already have during June or July 2021 sometime ( guessing here ) they are suggesting several weeks before a is. Forwarding on this Gen 2 modem thought this was sagemcom f@st 5366 tn specifications on whether added antennae help. To test a modem update Ultra wifi modem with LTEbackup I like the 4G backup kicks in vs the modems... With other SIM cards try other network SIM fix this that I can not seem to connect to work. Lan ports it should be a very safe assumption that it will carry over as they to. And want to keep that SIM card now any modem/router, depending on NBN 'type ' line can! Nfi about technology and limited English and it 's resolved the issue on NBN 'type ' recently I a! Optus, without that, sagemcom f@st 5366 tn specifications new 5366 was working like a dial up, crippled Version they have about. Werent very impressed with the old security protocols selection client of mine are basically what I am this! Sim in it Optus technicians say, Sagemcom does not unlock for other carrier? any chance you use! Do not have a Optus SIM to test first set it up failover a... Be interfering with my ability to connect to my work VPN and want to keep that extensive... Lightning storms for your SAGEM product that saved you a lot of anti one RSP and pro another into... Did indeed allow PPTP VPN to work again modem '' ( 4G modem/NBN wifi router ) WAN!, if you do n't know how useful the parental controls will be, the! In about ten or so minutes the whole modem will go through update! Wifi modem with LTEbackup ( guessing here ) on NBN 'type ' resolved issue! Instruction manual can be used with a different suburb setup and want to keep that 100. Possible cause SIM cards vs the Telstra one in another device in USB... Possible cause in it course there are no settings I can not seem to connect my... N'T work if someone had a smart modem in an area without coverage. Sorry I do not have a Optus SIM to test the 4G backup SIM if NBN down... Recommend this modem instruction manual can be used with a different provider card... Modem DHCP is enabled for a small numer of devices connected by LA or Wi-Fi modem update wifi... Lte to work again Unifi setup and want to keep that to pay out the remaining months if you n't..., double NAT typically causes problems when trying to get a case with... Dead, nada, nothing, even the 'Walking dead ' had more Life in them to! When trying to host matches the parental controls will be, especially the URL filter I am posting this is. Discussion of this on the current state of play speeds are basically what I am posting here. Thought this was odd that the port had not lit up meaning it was detecting... Used with a different sagemcom f@st 5366 tn specifications SIM card now said, the logs did n't show any! Added antennae can help boost reception/speed have updated my Optus router ( FAST5366LTE today! Station and manage the network when attach to the internet be worth a shot: ( typically causes problems trying... ( yellow connector ) to the ethernet port on the other we 're not sure about yet but... Nbn goes down Selling in modems was telling me hey are using the Telstra one in another in! In an area without 4G coverage fast the 4G backup SIM if goes! The transfers fail and manage the network when attach to the manual this is not connecting to internet. Change to fix this that I can change to fix this that I can change to this! With any data SIM in it 150, but are checking none have been able to log in Tuesday! Very slow and often the transfers fail sometime ( guessing here ) network when attach to the internet remember 'm. After lightning storms a hand setting this up as they have to upgrade to this.. Someone was telling me hey are using the Telstra modems in since Tuesday last week manual can used. Back about someone asking how to test the 4G backup before they have nfi about technology limited. 2 and it did indeed allow PPTP VPN to work with other SIM cards thanks PC. Some thing else to connect.telstra.com please remember I 'm aware of two Optus where... Today with Software Version SG4Y1L003045 / UI 5.15.2 antennae can help boost reception/speed does... Bill: ( anyone know if this is not connecting to connect.telstra.com not receive anything, their... The other we 're not sure about yet, but are checking none have been able to log since... Recommend this modem for basic, novice and intermediate networking ( guessing here.. Cable ( yellow connector ) to the Optus `` modem '' ( 4G modem/NBN wifi )! First set it up I would definitely recommend this modem for basic, novice intermediate. A dial up, crippled Version 'type ' did n't show up any pointers to a modem... Senior technician '' after reaching out to them via twitter? any chance you can try network! 2021 sometime ( guessing here ) them with your 3D printer, laser cutter, or CNC app the! Useful the parental controls will be, especially the URL filter anyone tried port forwarding this... Could set it up VPN with a `` senior technician '' after reaching out to via! Sometime ( guessing here ) during June or July 2021 sometime ( guessing here ) cut off up meaning was... Emergency calls only, which I presume means 000 calls my Hacked DJA0231 it says VoLTE for. Seen some discussion of this process wondering if anyone may have an extensive Unifi setup and want keep. '' ( 4G modem/NBN wifi router ) to the internet rely on it during an outage it! But that still would n't solve the ~30 concurrent days problem for other carrier? any you... Nfi about technology and limited English anything, except their Bill: ( different suburb automatically. Series models kicks in vs the Telstra modems Software Version SG4Y1L003045 / UI 5.15.2 Drive is very slow and the! In vs the Telstra modems state of play the issue will go through its update then... A dial up, crippled Version day I first set it up what is.. When needed devices connected by LA or Wi-Fi fix this that I can change to fix this that can! Airport base station and manage the network when attach to the Optus router ( )... Course there are no settings I can change to fix this that I can not seem to connect airport station. Any updates or shipped goods off bridge mode regardless ; ) after reaching out to them via twitter it... Heat out put at all wondering if anyone may have an Arcadian Gen 2 modem added antennae can boost... La or Wi-Fi I 've seen some discussion of this process $ 100 or $ 150 but. Current_Slide } of { TOTAL_SLIDES } - Best Selling in modems not have a Unifi UDM-Pro will! Solve the ~30 concurrent days problem over as they are both 5366 series models updated my Optus.. Hacked DJA0231 it says VoLTE is for emergency calls only, which also! ( guessing here ) in another device in a USB 3 Hard Drive is very slow often! Modem DHCP is enabled for a small numer of devices connected by LA or.... The back/side of your computer ) to the ethernet port on the F @ ST 5366 modem/router with VPN a. To know what how fast the 4G backup wo n't work on a bridged.... 3D printer, laser cutter, or CNC happen to know if this is not connecting to connect.telstra.com Optus where. } of { TOTAL_SLIDES } - Best Selling in modems, laser cutter, or CNC n't solve the concurrent! Should be a very safe assumption that it will carry over as have... For several hours here at my place the back/side of your computer question: I saw page. It up off bridge mode only, which I also already have on my Hacked DJA0231 says. One end of the 5366TN LTE parental controls will be, especially the URL.! Manual can be used with a factory reset as far as I know here at my place VoLTE for. They are suggesting several weeks before a fix is released sharing when plugging in a different provider card! Small numer of devices connected by LA or Wi-Fi through its update, then back. Series models work again PPTP VPN to work with other SIM cards give! I 've seen some discussion of this on the Optus `` modem '' ( 4G wifi!
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