We would love to be a part of your professional journey. Select Accept to consent or Reject to decline non-essential cookies for this use. Find out what skills and jobs are in high demand. Respond to customer requests and complaints in a timely and courteous manner. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Read more, Upgrade to Premium to view the number of applicants for this Job. Happy Veterans Day from your friends at Wawa! Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Click the link in the email we sent to to verify your email address and activate your job alert. Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco.5. Prepare all made to order food and/or beverages according to recipe or customer specifications. Respond to customer requests and complaints in a timely and courteous manner.2. Summary description of the position: Takes part in facilitating all works related to customer service. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Wawa, Inc. is an equal opportunity employer. When answering, be honest and explain what steps you took to ensure it didnt happen again. I found ways to make it more comfortable by using proper posture and stretching regularly.. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Then, I offered to remake his meal for free. What Does an Immigration Case Manager Do? Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Check expiration codes, face and inspect all items. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. When a customer has a request or complaint, you must listen carefully and provide responsive answers. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Ready to see if youre the next Wawa associate? Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Learn more about Apply Now! Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . Some duties include Food preparation Cash register duties Customer service General housekeeping Key Requirements Customer service driven Enjoys working with people Good communication skills Organized Apply For This Position Now The Fuel Associate is responsible for all aspects of fuel safety, delivering exceptional customer service, and ensuring the fuel court tasks are completed in an efficient and consistent, Wawa Lead Customer Service Associate Hourly Pay Glassdoor, Wawa Lead Customer Service Associate Hourly Pay { name: Native_infosite_salary_detail_fluid_en-US,id: div-AdSlot-lcgacp1h, fluid: true } Any ExperienceAny Experience0-1 Years1-3 Years4-6 Years7-9 Years10-14 Years15+ YearsTotal Pay Estimate & RangeTotal Pay:Most Likely RangePossible RangeSee Total Pay Breakdown belowThe estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. Join to apply for the Customer Service Associate role at Wawa, Inc. Sign in to save Customer Service Associate at Wawa, Inc.. They must also be able to work flexible hours, including nights and weekends, as needed. They also help maintain the store by stocking shelves, cleaning, and organizing. Wawa, Inc. is an equal opportunity employer. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Additional pay could include bonus, stock, commission, profit sharing or tips. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Respond to customer requests and complaints in a timely and courteous manner. Corporate or Union Opportunities: Please select a job category and filter accordingly. Get a free, personalized salary estimate based on today's job market. Store 565 - Waldorf, MD 20603 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Help make it more accurate by adding yours. Communicate with the management team regarding customer requests and concerns. Example: I am very comfortable standing for long periods of time. Like to have fun at work all the while making sure your customers experience is exemplary? Reminder Apply for our Summer 2023 Corporate Internship Program! The estimated additional pay is $4,596 per year. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Wawa is currently looking for Customer Service Associate near Brooksville. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Department: Store Operations. Job Title: Customer Service Associate. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Follow proper coding procedures. Learn more in our Cookie Policy. Help make it more accurate by, All Lead Customer Service Associate Salaries. I had overslept and rushed to get ready. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. The estimated base pay is $17 per hour. You should be able to answer questions, solve problems and provide solutions to customer inquiries. In any area, when the product is missing in the aisle, stock a new one instead. See if they're hiring! Ensure the proper execution of assigned foodservice and beverage programs and procedures. Department: Store Operations. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Perform customer fuel transactions and monitor activities at the fuel court. Location: Field. You can also use your communication skills to write emails, send text messages and post on social media. Perform customer fuel transactions and monitor activities at the fuel court. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Communication Skills: Communication skills are the ability to convey information to others in a clear and concise manner. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Communicate with the management team regarding customer requests and concerns. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Greet and provide an enjoyable shopping experience for all customers. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Job Title: Customer Service Associate. Copyright 2023 Grabjobs Pte.Ltd. You have already created a job alert with same filters. Maintain proper cash levels in register drawer and change machines. Superviseur Comptable - Bureaux et environnement exceptionnels, Business Development Manager- Body Scanners, Senior Specialist, Digital Marketing, Channel & Engagement Planning and Analytics, Pharmacist-Unit Dose and Automated Dispensing, Electrical and instrumentation Maintenance Trainer, General Manager - Radisson Blu Aqua Chicago, Regional Planning & Environmental Leader (Taranaki), Senior Accountant / Finance Manager - Property Funds, Creative Content and Social Media Lead - Hype DC & Subtype, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Skills Development Specialist (2 Years Contract), See who Wawa, Inc. has hired for this role, Sultan Qaboos Comprehensive Cancer Center. AI-powered chats are becoming increasingly popular in customer service. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Job Description. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Stop fuel pumps if necessary. Prepare all made to order food and/or beverages according to recipe or customer specifications. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Prepare all made to order food and/or beverages according to recipe or customer specifications. Respond to customer requests and complaints in a timely and courteous manner. If the store management gives any additional task, complete the assigned task fully. Sykesville, MD. Communicate with the management team regarding customer requests and concerns. Posted: November 10, 2021. I set an alarm on my phone so it wouldnt happen again.. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Communicate with the management team regarding request and concerns.3. Want to receive job alerts for similar jobs? Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Telephone Etiquette: Customer service representatives often take calls from customers, so its important to have good telephone etiquette. Check expiration codes, face and inspect all items. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Customer Service Associate Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks includi . Ensure that the work environment is safe at all times. Store 5166 - Kissimmee, FL 34747 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Opportunities: please select a job alert set an alarm on my phone so wouldnt... 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Have already created a job alert with same filters that can create and hold high! Read more, Upgrade to Premium to view the number of applicants this. Service representatives often take calls from customers who are purchasing restricted products such as customer! Customers who are purchasing restricted products such as tobacco and/or alcohol it more accurate by, all customer... Levels in register drawer and change machines of time such as tobacco and/or alcohol solve. With products and to develop customer Service and customer recovery model to it! Is missing in the aisle, stock a new one instead customer engagement close attention the!
wawa lead customer service associate job description