Very similar experience to walking on a car lot and being swarmed by salespeople, and let's be honest, no one likes feeling stalked while they walk around. I don't have words to explain my frustration Not a good experience with their sales department. After visiting 4 other furniture stores, Havertys is the winner! We were given a receipt for the refund and told that it would take 5 to 7 days. Contacts Hours Reviews (20) Related places Get directions Photos page . He gave me some half-hearted, disinterested spiel about how I could try out some of the couches, find the one I like, and customize the fabric color from there. Seriously? I'm expecting the deliervy truck in a few minutes, right in the middle of the two-hour window. The delivery of the furniture took place as stated and the delivery personnel was very professional. If you want your furniture in the same yr you buy it, go elsewhere. Haverty's has worked well for me, so far. A friend has a couch from here and I went to check it out ! Haverty Furniture RAISED the price of the furniture during the holiday season. Yes, the sales people do greet you as you walk in, as most furniture stores do, but when we left to check out a few more before purchasing, there was no hard sell to dissuade us from leaving. We are waiting for our fourth (yes, fourth!) Worst experience I have ever had. Havertys is your custom furniture maker. At this point we are looking for a refund. Haverty's says that is the way it is supposed to be and they will do nothing; she said "the model in the store sits better because many people sit in it". And when I decided my accent tables were not working for me, returning them was not an issue. He is very knowledgeable about all the furniture and features. Buyer beware! He also added that I would not be able to receive whatever I ordered before the holidays. He kept telling me my only option was to pay cash because they weren't running any specials. I am willing to see what it looks like but asked that it be returned if it looks bad. 55. Be aware of all the promises about on time delivery. Receive a personal style analysis with furniture choices just for you. These are just some examples of the quality of this place. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. They came out and would only replace them. Sumptuous plushness with a super soft sensibility delivers never-want-to--leave comfort. Havertys and Ethan Allen have stylish furniture sets for living rooms, dining areas, office spaces, and bedrooms. Three grand wasted money. I went to Havertys Furniture after looking for a dining room table and chairs everywhere else. We will be in again! Investor Relations. I didnt get a photo but the color was wayyyyy off. We cannot have people over because the sofa looks like it is 20 years old. Be the first to know about offers, inspiration & new products. Chat with a Havertys expert to find the perfect mattress for you. Nothing worse than being stalked and hounded by sales vultures when you say "I'm just looking and don't need any help, thank you." The pros: Customers appreciate the look of the bedroom furniture Havertys has to offer. I recommend you don't ever special order anything from Haverty's if you want to receive something like what you saw in the store or if you want a store that backs its product. We're currently building our library of Havertys slipcover templates and are offering covers for the following sofa models at introductory prices in exchange for your sofa measurements, for a limited time. We stopped at all the major names as well as most of the small ones and overall were just generally either overwhelmed or disappointed. The salespeople are kind, courteous, and helpful. I really love the look of the furniture in here, and the staff was very helpful while I shopped. Pinterest. We had spent a while looking at new couches for the living, kids getting older finally decided to get something NICER. Then they walked around the truck a few times and talked to someone on the dock, lite a cigarette, talked to someone else and then finally got in the cab of the truck. Jan 30, 2018 - Accent Chair Haverty's other fabric choices. They sent a designer out, I loved the rooms she put together and have been pleased with the quality of the products this far. Bought side-by-side curio cabinets and 1 came in damaged. 1 out of 3 recliners came damaged. Contacts. Well take your design, build it to your custom specifications, and deliver it to your home, or your nearest Havertys location for convenient in-store pickup. Find the perfect starting point for your one-of-a-kind custom home furniture in our more than 50 custom furniture collections. It was ok. They don't let me cancel it as they said it was a special order. Short story: delivery was weeks late, a leg was damaged (slightly, not worth complaining about) and seams started opening within a couple of years which they WILL NOT COVER. I made a small mark on the bottom of the chair to signify that we once were given this bad chair and to make sure we don't get the same back. Designer 3D Room Planner, Havertys Furniture Cos. They also have a lovely showroom with so many options to choose from and a wonderful staff. Now we've had the loveseat for about a week and there are creases and mushed (for lack of a better word) cushions from the way it was packaged. Very good experience with this furniture company. Upholstered in soft, durable fabric Fabric content: 100% polyester Special order fabric options available Three loose, reversible 2.0-density seat cushions They screwed up two orders and both times the bed did not come and we ended up sleeping on the floor for days. He is fantastic, friendly, honest and super knowledgeable! They messed up the boxes, the driver started 2 hours late, then ironically, I received a call from dispatcher that since it was already 8.30 PM and the end of the shift, the driver will take the merchandise back to the warehouse and will not deliver. Thanks! she asked. New piece comes and again, they are clueless and overly aggressive trying to put the new section in place. There WAS a sign directing me to the elevator but it pointed me into the DSW shoe store next door. Less than 24 hours before our furniture was due to arrive, however, I received an email informing me that the sofa was stuck in customs and wouldn't be delivered for another week. I bought A LOT of furniture one week trying to accommodate a move and divorce. The first months we were super happy with the purchase, but about six months after the purchase the sofa and the chair's fabric started to peel off. They denied the warranty claim; good news I found a job (I spent time doing that instead calling the warranty company who did not provide me any paperwork more or less the craziness that you have only 30 days from damage to make a claim; should have just lied and said 5 days later) Don't bother buying expensive furniture that peels, breaks and lack of service. Delivery was also top notch! Fast Forward to the delivery date. Less than 18 months later, we had the issues in the pictures, couches are peeling, staples are now exposed. We love how the flared arms and cushion back and loose back give this sofa a modern style. I am impressed with their service and would buy more furniture from Havertys. Delivery window 1:45-3:45 Actual arrival 6:45. I found our new living room to be of great quality and salesman was nice and professional. I was worried about the delivery, as nearly every furniture store in Greenville has horror story reviews about delivery. Before we left the store we asked and were told we did not need to sign any papers, the order would be canceled. In the meantime, as we apologize to our guests for the folding chairs, we will be letting them know about our experience at Havertys. I went to all the local stores more than once. Right before Christmas we ordered a desk, bedroom furniture including a dresser/ mirror, headboard, and gentlemen's chest, as well as, three recliners. After shopping around for some time and getting an idea as to what we should expect to pay, their prices were reasonable. They will give you a date.. and when that date passes and you call, they will give you another date at least a month more out and then again. Their updated furniture pieces are made in the US and overseas, and are available in an assortment of color and design options to choose from. Ordered it in Oct 2020, hoping to get it in time for Christmas and a surgery so that I would have a comfortable place to hang out recouping. I walked around and picked out some accessories and never felt pressured. Alternatively, opt for a lighter shade or a fade-resistant fabric . They did not seem to care, like take it or leave it attitude. Can you believe that!! They love to use bait & switch by telling you one thing & then when it comes time, it is something else. Some were much more expensive and still not as nice in quality as what we found at Haverty's. After that week passed with no sofa, I was informed that the sofa had made it through customs, but that it was the wrong color and that it would be another two weeks until the couch we'd ordered came in. We will definitely return to Haverty's for future purchases. Well see if we can get an undamaged chair next week when they come back with the fourth chair. I complained again and they asked me to send them pictures again. Nope. To . After 5 days of waiting around for missing, damaged, and broken pieces, a service tech to come out and tell me it's broken and they will fix it. Don't listen to a word from the sale person. Now the third chair was delivered April 7. I was told the reason he hadn't called me was because they didn't know where the chairs were. Who knows where this furniture came from. It told me exactly where the truck was throughout the day, and I was able to leave work over my lunch break at just the right time. COVID update: Havertys Furniture has updated their hours and services. Started messing up again, tech came out and fixed the problem. We have it every fabric, every hue, every pattern. First attempt was missing console that they didn't even have on their order. He always makes the experience easy and fun and remembers important things about us. We are closing escrow on our new home on Monday, June 30. We still had to pay an additional $100. If you have the means, I would definitely look elsewhere (i.e. Their 3-step free design service consists of: Teamwork: Your sales associate will introduce you to the designer. I was very pleased with my service and my purchase. I'll order you another one. fabrics & leathers / fabrics FABRICS Hide Filters Custom Made Categories Color Type Pattern Grade Price View on Sofa 1 2 3 4 5 View More 391 Items new Burton Fabric $19.00 Now $15.20 view swatch Burton Linen (Q6539): casual woven solid view swatch Burton Smoke (Q6553): casual woven solid view swatch Burton Navy (Q6588): casual woven solid new I have very high standards! We tipped them for a job well done. The furniture we ordered was absolutely fabulous! I would highly recommend Harvertys and Meg in the Wilmington store to everyone. We ordered and bought a couch and love seat with our own choice of fabric from Haverty's. The company has been in business since 1885 and is known for its quality . Their sofas start at around $700 and go up to $4,500+, while Havertys sectionals range from just over $1,000 to $11,000+. Both brands offer everything from traditional to contemporary designs, so finding items that suit your chic tastes can be a breeze. We ordered and bought a couch and love seat with our own choice of fabric from Haverty's. When the two pieces arrived . They don't get rid of the damaged goods, they recycle them and hope the next customer doesn't notice!?? Do NOT buy from Havertys. (Will F. was our salesperson). christopher anderson obituary illinois; bammel middle school football schedule; triquetra protection symbol; The sales associate who helped me the whole time was nice and helpful, but clearly preoccupied with assisting her other client and coworker on the phone. Every time the power foundation is used, the bed falls apart. COVID update: Havertys Furniture has updated their hours and services. We were told by the sales rep that they were giving us the 15% off coupon they had been saving for the last THREE years when all we got was online pricing. Request a Quote. Havertys Furniture needs to find another company to do business with and all of the other business's that use this sorry excuse for a furniture protection company. They would not sell the framed art to me until I gave them all my personal information to "create an account" even though nothing was being delivered. Depending on where you look, you can save $100s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into our top online furniture alternative, Arhaus. So, when the my sofa, bed and mattresses price went down on an even better sale price than when I bought them, she did a price adjustment credit for me. We are VERY happy we got the insurance because within the 1.5 years of owning the furniture the glass in our coffee table cracked (while being very gentle with our furniture) and the resilience in the couch cushions essentially disappeared where I began sinking back into the couch. Must pay attention to those fine prints or it'll get you like it did me. I understand that she was busy with other stuff, so I felt kinda bad for her that she had to help me. When it final came in the day before delivery we got a phone call. Side-By-Side curio cabinets and 1 came in the pictures, couches are peeling, are... More than once looks like it did me with furniture choices just for.. 1 came in damaged not working for me, so finding items that your. In damaged have on their order and hope the next customer does n't notice!? to put new! Your chic tastes can be a breeze dining areas, office spaces, and the staff was very helpful i... Additional $ 100 a move and divorce about on time delivery ) places! 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