This essay has been submitted by a student. We use cookies to personalyze your web-site experience. The report is used to ensure proper diversity and equal opportunity throughout our workforceessentially a road map of Uber's US workforce at a . Saadah, K., Yasmine, S. E., & Mubah, A. S. (2017). Disclaimer. reserved. It has also courted controversy in most. Until recent news reports surfaced, however, Uber customers were not informed that their whereabouts would be monitored. Case study of Uber. There is an accountability factor with traditional, heavily-regulated cab services that does not seem to be the case with privately owned companies like Uber. Uber Ethical Trust Issues Analysis - Report Added on - 2022-04-18 Back in 2016, some intruders hacked the data of third parties who were monitoring and handling the data of Uber drivers. Ethical Issues facing Uber The main ethical issues at Uber start from its leadership and management. This application reportedly allows the company to track the location of Uber's customers, which in Franken's view compromises the duty to respect consumer privacy. The unethical approach of employeesIf the management of Uber Company wants to sustain the business for a longer period, then the appropriate practice of ethical behaviour should be encouraged among its employees. Many of her complaints went ignored, according to Ms. Avendano a coworker was making rumors about her saying that the only reason she acquired the job was because she had slept with someone. Task: The fact that people are engaged poses the most significant issue. Susan Fowler claims that on her first day at Uber she was contacted by her supervisor openly looking for a sexual relationship with her and other women. Ubers tool of deception; grey ball system allows drivers to identify and evade enforcement officials. On ride sharing competition and accessibility: Evidence from Uber, lyft, and taxi. Below are discussed some recent incidents which have revealed the existing Uber ethical issues. HR should be there to help, to train, and to take aggressive action and have zero tolerance. 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The engine of Ubers growth to date has been the US$11.5 billion it has raised from banks and investors. Inconsiderate recruitment and Unethical behaviour of employeesThe management of Uber Company is well notorious for its inconsiderate style of recruiting the employees and the consequential unethical behaviour from them. Recently, Uber has been under fire for a bad corporate culture, which promoted, among other things, sexism and other forms of toxic behavior. NYUJ Legis. Some, perhaps many, people seeking a ride wouldn't be bothered by being tracked. To export a reference to this article please select a referencing style below: By clicking Send, you agree to our Terms of service and Privacy statement. There is a great tendency among commentators to focus on the capabilities of Ubers app, when making sense of its explosive growth across the world. paper. To be successful, Uber must address these issues in its marketing strategy so it can reduce resistance as it expands into other cities. Another challenge could be the sexual harassment problem. Discovery Company. In the contract, Uber had with its drivers it never mentioned that the charge would be deducted from the drivers earnings, in fact, Uber promised and made it clear in the contract that it would not deduct the fee form its drivers. So there needs to be ongoing training that includes everyone, about how to deal with cultural differences and why does diversity matter, and it needs to be clear that sexual harassment is a big deal and it is not tolerated. A month after the allegations, Uber released its diversity report, which concluded that most employees were male (female discrimination), and half of the employees were white (violating the Four-Fifth rule). Our professional writers can rewrite it and get you a unique paper. The existing attitude would harm the business of the company in the long run. How CISOs handle the ethical issues around data breaches can make or break their careers. Where do you want us to send this sample? This technique of Greyball could be considered a violation of intentional obstruction of justice or violation of the federal Computer Fraud and Abuse Act (In, 2017). This example has been uploaded by a student. This ride sharing company is deliberately seeking out the demise of another company. Purpose This paper aims to engage with the social issues emerging from the increasing reliance upon app-driven services, as they pertain to precarious labor and ethical standpoints in a digital . If you fit this description, you can use our free essay samples to generate ideas, get inspired and figure out a title or outline for your paper. Every place I worked at had a range of different people and it was very nice to meet and work together with people of different cultures, and I think me being from a different country added to that experience as well. Moreover because their revenue is heavily customer based, and what I mean by that is the fact that in case they have a widely broadcasted issue of gender or race bias, customers will not use their service anymore, and they will lose a lot of money. Corporate Equality Index 59,7% of total workforce are man and 40,3% of all workforce are women. Uber is the taxi app that has taken big cities by storm. Uber is a global company with services in over 70 countries, so for them it is extremely important to be diverse. From only 29.95 for 12 months web access and the print magazine. By continuing, you agree to our Terms and Conditions. By June, the CEO had retired and the company needed to completely regroup. A fairly common conclusion is that Uber needs to become more ethical if it is to survive. Hence the company management requires having a look at the companys business processes from all aspects to counter the emerging Uber Ethical Issues. In my opinion this case study and many others shine light on issues regarding how the HR and upper management reacts to certain cases and problems. Uber commissioned an investigation of its workplace practices by Covington & Burling, LLP ("Covington"), which was headed by Eric Holder, former Attorney General of the. There should be some security features introduced for the safety of the drivers. And it shouldnt be this way. What HR is really good at is hiding these issues and standing up for their company in a lawsuit. Even hands-free devices present this problem because all of the activities that go along with receiving a message and responding to it are distracting, even if they take only a few seconds. Uber: An Unethical Company Over the past couple of years, one particular company has seen more than their share of scandals. My hope is that Uber starts to take the safety of its customers seriously and provides stricter background checks on its employees. Benefits/Challenges of a Diverse Workforce. Now Amazon is able to use its position to generate the vast profits expected by those that funded its expansion. Recently, when a group I was with used Uber to summon a ride, I was impressed by how quickly a car appeared, and how easy the service is to use, since no money exchanges hands. In the UK, Uber Eats originally paid their delivery riders 20 p/hr, but as the service grew in popularity, wages decreased to a complex formula of 3.30 per . I can help you save hours on your homework. The controversial statement of Kalanick stating the company as Boob-er (implying that the company has acted as a chick magnet for him) has also created a disgrace to the leadership of Uber Company (Leighton, 2016). Sexual harassment became a part of things that violate the CRA being a discrimination based on sex (Lussier, Hendon 2019). In his comprehensive critique of Uber, transport expert Hubert Horan made a key observation about the taxi business, which separates it from retail. Practical Ethics in Public Administration. I want to suggest that this may not be possible. The country's Land Transportation Franchising and Regulatory Board (LTFRB). This is a mistake. B. This ethical framework can be said to be a driving force in Ubers case with stealing trade secrets. Their first years sales were $700,000. Related: Uber sorry for 'hot chick' 20-minute ride promo. In a material breach, one of the parties receives something completely different from what was agreed on the contract. The biggest issues Uber faces include legal action because drivers are not licensed, rider and driver safety, protection and security of customer and driver information, and a lack of adequate insurance coverage. Similarly, another passenger accused an Uber driver of sexual charges in Chicago. It has been noted that Uber denies to the public that this tactic is playing dirty but how can they deny this? Waymo claimed that before Levandowski left his job at Google, he downloaded 14,000 files that pertained to self-driving car technology. We will discuss three legal topics that were discussed in our required readings for Business Law and Ethics 311, go over the philosophy of economist Milton Friedman and how it may have influenced the executives of Uber, and finally we will identify an ethical framework other than the shareholder theory that applies to this situation and discuss how it may have influenced the executives of the company. The operational part of the company reveals that it has never given proper support to the drivers at the time of distress. Business Ethics Uber The taxicab company Uber is pursuing women who were sexually assaulted by the Uber drivers to settle their claims and grievances through alternative dispute resolution and not by moving the court. After this analysis Ubers credibility has been shot in my opinion. Furthermore, Title VII, the ADEA, and the ADA also make it illegal to pay someone less due to their sex, race, color, religion, national origin, age, or disability (EEOC, n.d.). After primarily attending to the security concerns of the passengers, the personal details of every customer should be deleted from the servers of the company (Wallsten, 2015). Most stock quote data provided by BATS. UBER has been subjected to many law suits and ethical issues. By clicking Continue, you agree to our terms of service and privacy policy. Society will simply have to carry the cost of higher fares and lower driver wages. Write an article and join a growing community of more than 160,300 academics and researchers from 4,571 institutions. By the activities of Uber, the main rival companies like Lyft have to undergo humungous loss because of the pointless expenditures conducted for the pick-up and return to back to other customers in case of bogus and failed orders. Get your custom essay. Don't use plagiarized sources. It turns out during the minimum fare rides Uber did, in fact, deduct the safety fee from its drivers. These reference papers are strictly intended for research and reference purposes only. Senator Al Franken (D-Minn.), sent Uber CEO Travis Kalanick a letter accusing the company of a "troubling disregard for customer privacy." The additional charge of rape was also charged since he tried to sexually assault her in a hotel room. for. However, since 2017, the company has turned around and stayed under the scandal's radar. Uber Collides with Controversy INTRODUCTION Uber Technologies Inc. is a multinational transportation company that provides ride-sharing services, food delivery, and more. (2018, October 16). Their objective was to be the founders of the self-driving vehicle. Therefore, this paper will examine Uber business practices and provide a report on the ethical conduct of former CEO Travis Kalanick in his daily work activities. Lastly, we discussed Utilitarianism as another ethical framework that applied to Uber. Uber's main selling point -- that nearby drivers are. Too many horrible accusations have been made about Uber drivers and numerous lawsuits have been filed. What began in 2009 as a luxury car service in San Francisco is now valued at $62.5 billion and operates across 71 . In November, Uber disclosed that a major security breach occurred in 2016 . Masyarakat, Kebudayaan dan Politik, 30(4), 333-343. The intent to sabotage on its business has been accused by Lynch Company on the Uber. Cramer, J., & Krueger, A. We can write you a custom essay that will follow your exact instructions and meet the deadlines. Former CEO Travis Kalanick set to profit as the main priority it seems. Jiang, S., Chen, L., Mislove, A., & Wilson, C. (2018, April). According to research by the American Automobile Association's Foundation for Traffic Safety and the Virginia Tech Transportation Institute, taking your eyes off the road is potentially deadly for drivers and others nearby. Employers are also not allowed to reduce wages of either sex to equalize their pay if there is an inequality. These hackers found the critical data of Uber on Amazon Web Services AWS where the company stored and stole that data. Provide a detailed report on the ethical issues faced by the Uber Company while conducting its business processes and recommend effective ways to tackle them. Ethical Challenges faced by Uber. Through all the legal and ethical issues Uber has had, it is still a tremendous success. The acts and attitude of Travis Kalanick were absolutely against the traits of an ethical leader. Cancel via phone or email within 30 days for a full, no-questions-asked refund! An Examination of Uber's Responsibility to Their Drivers. ETHICAL ISSUES. Technology Policy Institute, 22, 1-21. An example would be the 1,000 defective cars purchased in Singapore to rent out to drivers. The accusation of Uber violating the Foreign Corrupt Practice Act by bribing international government officials is yet another example of potential influence from Milton Friedmans philosophy. The most concrete and effective thing Uber can do is face this problem like it's faced every other scaling obstacle. She started working at the company in 2014 and left the company in 2017. Retrieved from https://www.businessinsider.com/ubers-history. HRs responsibility when receiving a sexual harassment complaint is to report to higher management, and they will decide what to do. IntroductionThe present report majorly focuses on addressing the ethical issues faced by the managing body of Uber Company, and on providing some relevant and practical solutions to tackle them. Why are the rapes of so many women just a growing pain? Sever breach of corporate ethics has been charged by Lyft on Uber company. Uber and GMB signed a collective bargaining agreement on 26 May 2021, allowing the GMB to represent up to 70,000 UK Uber drivers in negotiations with the company on issues such as pensions and . Sorry, we could not paraphrase this essay. "Emil's comments at the recent dinner party were terrible and do not represent the company," he tweeted. Although Uber settled with Waymo, this was an example of unethical behavior to try to have the founder status of self-driving cars (Harvard JLOT, 2018). 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Is really good at is hiding these issues in its marketing strategy so it can reduce resistance as expands., Mislove, A. S. ( 2017 ) of its customers seriously and stricter... From banks and investors to become more ethical if it is still a tremendous success represent the in... Can help you save hours on your homework data breaches can make break.
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