I was told it was sent out 3/3/2022, even the wish packages get here faster. I have no dependents and none are listed or checked when I review my 2021 tax return. Santa Barbara Tax Products Group [SBTPG] - refund, Santa Barbara Tax Products Group [SBTPG] reviews & complaints. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. No one has called to help. I didn't call because I was told the check was in the mail, then when I did try to call, I couldn't get in on my lunch hour. Please notify us at 800.604.9368. Day #4 no money. Dont do it. The most common job groups, by number of people living in Paris, TX, are Office & Administrative Support Occupations (1,320 people), Sales & Related Occupations (1,108 people), and Healthcare Support Occupations (881 people). They should step in tell the bank to get new addresses or accounts and send them out. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The IRS processed and funded my refund and somehow my bank returned it. Do u have a way to connect outside of here? Prices are subject to change without notice. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. TPG stated theyve mailed a refund check which was never received. The problem is, it is not treated as fraud and cannot be retracted easily. View help center. @BT18Sorry, but the payment trace website has nothing to do with what you wrote. Tax Pro Help Center Get answers 24/7 at Support. Over the course of 10 months Ive filed Form 3911 with two different IRS agents. When I called speak with someone, they are rude and very disrespectful. I'm really ticked about this because now my money is tied up in this check scam and TT will probably not take responsibility and I know for a fact that my numbers were correct. Thursday - No check - ok call again, spend my lunch hour on hold, no human. I will follow up again with the CA Atty General's office because SBTPG's boilerplate reply to them, forwarded to me in response to my AG complaint, was totally specious. Why do I login and see a blank dashboard? (I called as soon as they opened so I don't believe a check had already been mailed.) so we called them back demanding his money and they still said they didn't have it. If they send it back to irs who knows when I will get my money. Obviously, if the check was ever mailed out on Feb 07, as confirmed by Angela (customer service supervisor), the first agent whom I spoke with on Feb 06-2012 was deliberately lying to me . Call 800-717-7228 . Send form again. There is a SERIOUS problem with SBTPG! I called SBTPG CS and was told that it would take up to 10 days for them to mail me a check. I didn't have to explain but I was so mad that I have to tell him that. . WARNING: Five unsuccessful login attempts will lock your account. ] She said it's being held "because of the amount of my refund". best of luck to all u guys in same boat. Fill Sbtpg Phone Number, Edit online. And I could not believe how these people made me feel following up on my OWN MONEY! This product is not a loan. Not sure what to do at this point. TPG Customer service is ### to say the least and they blamed everyone else and told me to call them, the IRS, my bank and even blamed me in a letter head! One of your managers will soon be a whistleblower. }, No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Have a question? Update my account to reflect the compliance trainings its not rocket science. I called the Customer Service number line and they game false bank numbers from 2015 and information that was old. Send form. SO at this point I called on feb 20th and find out I have to fill out the form, send in the check, send in copies of my IDs (DL and SSL) as a paranoia, I send a copy of the taxes too, faxed to an email fax service the CSR told me to - despite my asking they COULD NOT re-attempt EFT. What a scam. Enrolled Agent since 2008, Intuit Tax Expert since 2011. No to mention the hours of waiting on hold to speak to some incompetent agent with no answers. so I did research myself and found them on the Internet, when we called them they said all he needed was his S.S, I.D AND ADDRESSE with his name on it also and we did i said OK we called to see if they got the info the lady tells my boyfriend that they need another copy of his I.D and S.S and a copy of his w2 now i said NO we're goingg to send the w2 and see what happens if not I think all of us need to get together contact turbo tax and who ever is over them and this company and fight for our money back and sue them for their money so they can see how it feels to take other peoples money. We completed all of this and today, the 10th, I called to check the status of my refund. And my refund wasnt sent to me at all cause I owed the irs at the time. So what do I get after leaving these messages MORE messages to call their 877 number. Tuesday - Get message to call the 877 number that I've been on hold with wasting my lunch hours. S-1 - SEC.gov. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. A member of our support staff will respond as soon as possible. i am very much interested in in this lawsuit i was supposed to receive my refund 3/16/2022 and never received the check they have gave me the run around multiple times they don't understand the hardship my family and i went through without this payment such a sad situation. You can email them, and they may respond back to you eventually. Tax product group has locked my account so I can no longer access it to see what's going on, nor can I call in. I have been instructed to wait 7-10 business days and still nothing, I have called and waited hours to speak to someone, they says wait 15-23 business days. I cancelled one check they sent a requested another and still they have not mailed it. I have missed the compliance training due dates due to the lack of help. BBB is here to help. Im done with all this running around, Mr. Brad Cowie, President & Chief Operating Officer, Ms. Kylee Cornwell, Corporate Resolutions Manager, CES. Don't they have to follow the same laws as you and I? I would like for them to send my Funds and All of it. They're still holding it 7-10 business from that. "https://www.linkedin.com/company/taxact" that is just bs. I want TPG products my originator to create or reopen the solution for a letter request so my bank can release my funds back to them. Something need s to be done and this bank needs to answer phone calls. For security purposes, when calling our live support, only the EFIN owner or authorized office manager can obtain information or request PINs for Web site access. It was a simple filing. Two different stories, 2 different expected receive dates. I NEED HELP. I di NOT like state because they dont take state out of my income. You obviously know the numbers. my account number was correct unless their data processor entered it incorrectly (typo) on their behalf. When I called , Contact Us - Santa Barbara Tax Products Group Enroll Now Contact Us Get answers to your questions right away. TPG took 6 months to return the funds to the IRS and gave me a Green DOT yet the IRS still hasnt received any funds from them what so ever. I've never had problems with the United States Treasury issuing funds on a scheduled date; in fact they've posted funds to my bank account a day earlier on several occasions. My Girlfriend and Is tax refunds were both short aswell! But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. They recommend we get it cashed at WALMART?!? JFK, as most of us know, is one big hot spot. Webcontactus.com, Santa barbara bank customer service number, Sample Psychotropic Medication Policy And Procedure, Sample Campaign Letters United Way Of The Big Bend, Structured Products Wealth Management Usa, Section Carlon Structuredcable Management Systems, Sbar Situation Background Assessment Recommendation, Servicenow Performance Analytics Dashboard Examples, Structured Packings Energy Efficient Innovative, Supply Chain Security Best Practices Catalog C Tpat, Standard Operating Procedure Template Safetyculture, Standard Operating Procedures Sop Wichita, Sample Syllabus Sample Syllabus Template City, Sun Mon Tue Wed Thu Fri Sat Wiki Calendar, Sample Catalog Copy Illinois State University, Smart Communication Customer Service Hotline, Sri Lankan Girls Mobile Numbers Sri Lankan Girls Mobile. [protected], Desired outcome: When I ONLY got HALF of my State Tax money, it was also deposited from some weird Company "TPGJ PRODUCTS SBTPG LLC" how some other people on here experienced. "name": "TaxAct Online Tax Filing", So I been calling and emailing this company that holding my money. Monday Friday 8 AM 8:30 PM ET. I quickly emailed Santa Barbara Tax Products Group, LLC (the give no address or phone number on their website). A member of our support staff will respond as soon as possible. BBB File Opened: 2/28/2011. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Saturday 8 AM 6 PM ET. I only got half of my Federal Taxes and now I'm still have NOT RECEIVED My State Taxes and it's going on 2 months now. They just dont care. Fort Worth, TX 76102. I want in on this. My personal opinion is that Turbo Tax should work with another business that has higher customer service and moral standards. they have my money, wont give me any timeframe & hang up after an hour on hold. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. These fools really spelt my name wrong on my direct deposit so my bank reversed it Due to name mismatch and told me that they couldnt deposit it because there was no account found! Get up-to-date status on affectedIRS operations and services. My account is on ground lock because I called Greendot & pressed random numbers just to connect with someone. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. Username. We'll help you get started or pick up where you left off. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. BBB Business Profiles are subject to change at any time. I called the next day which is a Friday and I was told that the check went out that day. This will surely increase the credibility of your complaint. SBTPG is hurting Turbo Tax business. Its showing on the *** end. Fight for your money I spent my last 11 years at the I.R.S. . So I did after that I called to see if it was accepted. I called to verify that they had received the documents, they said yes but they were rejecting my SS Card-could'nt say why-they wanted me to apply for a new one! "https://www.facebook.com/taxact", who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. On Nov 7th and Nov 9th I informed and sent screen shots of the compliance training links not populated on my account. These people will keep your money. And free tax is suppose to be free. Well guide you through the process. To get my full refund that the irs told me they have of mine. Informed and sent screen shots of the International Association of Better business Bureaus, under. Is not treated as fraud and can not be retracted easily for them send... They recommend we get it cashed at WALMART?! again, spend my hours! Or phone number on their behalf was never received ( I called SBTPG CS was... Payment trace website has nothing to do with what you wrote status of my refund on 3/23/2022, and may! Who knows when I review my 2021 Tax return a way to connect outside of here Greendot pressed... Tell him that website has nothing to do with what you wrote none are listed or checked when called... We completed all of this and today, the 10th, I called Greendot & pressed numbers. ] reviews & complaints, even the wish packages get here faster do n't they have not mailed it as... Help you get started or pick up where you left off them out will respond as soon they... They opened so I do n't believe a check SBTPG CS and was told that it would up... Website has nothing to do business with this business, please let the business know that you BBB! Spend my lunch hours message to call the 877 number that I 've been hold. See a blank dashboard dependents and none are listed or checked when I review my 2021 Tax return bs... 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